I called Direct TV and asked about their promotions. After a long conversation, I thanked the sales rep and told her I was not interested in making a change. She offered a 4 month promotion that included introductory pricing and the NFL Ticket for free. When I turned her down, her offer went to ...
I had Direct TV for a year and was reassigned out of the country for my work and had to move in one month. All the other companies I had contracts with, such as phone, internet and cell phone, allowed me to cancel my contract without penalty as long as I proved I was living in another country. When ...
We send our Directv payment by money order. The first time, it was not received until 3 months after we sent it. The second time, it was received 6 months later. The third time, it was not received at all. I am so angry that this happened. I had to pay a 200 dollar fee for letting my service lapse, ...
This company is very deceptive and manipulative. Their service is horrible. They make promises to keep you as a customer and then do not keep them. They just string you along, and every time they get you to try something, they lengthen your contract without clearly telling you. Their bookkeeping is ...
I signed on to Direct Tv about 4 months ago. I recently moved to a different location within the last two weeks. At the new location, it will not get a signal (no line of sight). The tech tells me that this happens all the time and that they will close my account and not penalize me, since it was ...
This is the interaction with the Better Business Bureau. The BBB is useless as well. They are not out for the small person, they are out for big business. Do not do business with Direct TV. They practice deceptive business practices. And the people at Direct TV, including Bobby Vernon, are ...