Up until my recent move, I had DirecTV for 7 years. I had two cable boxes in my home: one that I got originally when I signed up for DirecTV, and another one I purchased several years later (a TiVo box). My original box was faulty, and last year I called to ask for a replacement box and asked if I could replace it with a TiVo box. They said no problem, and I received it several weeks later and someone came and installed it.
Many months later, due to unforeseen circumstances, I had to move, and since Comcast's bundle deal was a better deal, I switched. A few weeks after I canceled my services, I was charged over $200, which was taken out of my bank account without my permission and consequently made me bounce a few checks. I called DirecTV in outrage, and their response was that I had signed an agreement when I received my new box for another two years of service and that they were allowed to take that money out of my account.
For the whole 7 years that I have had DirecTV, no one ever mentioned that what I was signing was a contract. And since when can companies take money out of your account without your permission? They are thieves and I will never again recommend them to anyone!
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