I was forced to use Direct TV because it was the only TV service available. I had to pay a $200 deposit that I was assured would be returned after 1 year if my account remained in good standing. The installer came a few days later and opened my boxes only to discover they sent me a regular box and ...
I closed my account within three days. They turned me over to two collection agencies. I had to write both of them certified letters saying that I owed them nothing. It has been over a year and I have 2 HD boxes and another box, plus the dish and 100 feet of wiring. They robbed my bank account, ...
I had Direct TV for 16 months, and my home was broken into last month and my television, along with the converter, was stolen. Like a good citizen, I contacted Direct TV to report it. The guy I spoke with explained how sorry he was and then offered to send me a new converter. All I would have to ...
Note to all landlords: When you allow a tenant to have their Direct TV satellite dish installed on your roof, you are creating a problem for yourself. Direct TV refuses to take their dishes off your roof even after the tenant leaves. The dishonest part is that when they came to install the one on ...
My HD box is wired wrong per DirectPlus, and I was to have it replaced this afternoon. He showed up at 10:30 a.m. He was supposed to have been here at 1:30-5:00. Called, said he was out of town, now he will be here at 8 a.m. tomorrow. I called Direct TV and told them the problem, and they said ...
After being a loyal and responsible customer of Direct TV for 5 years (never a missed or late payment), I was shocked at the treatment I received when calling to cancel. They initially tried to woo me to stay with many tempting freebie and rate reduction offers, which I totally understand. However, ...