Usacomplaints.com » Miscellaneous » Complaint / Review: Direct T.V - Each month they add a charge not due me or if a credit due me they change it to a charge. #365953

Complaint / Review
Direct T.V
Each month they add a charge not due me or if a credit due me they change it to a charge

Each month I have to check my bill because Direct TV will add a charge or change a credit to a charge. When I call I will spend an hour on the phone and get no where. They go around in circles until I get upset and just hang-up. Which is probably what they want me to do.

When I call and talk to one person, he/she tells me one thing and when I call back to question it later, he/she, which is a different person, says they can't do what was promised before. Meanwhile I have to contact my credit card company each month to get a form to dispute their charges. This is the most dishonest company I have ever worked with. I am hoping something can be done to stop their dishonest practices.


Offender: Direct T.V

Country: USA   State: Colorado   City: Greenwood Village
Address: P.O. Box 6550

Category: Miscellaneous

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