I recently wanted to try this service. The salesperson told me I had a 2-week cancellation period after install to cancel without fees. However, when I went to cancel after 13 days, the person I talked to told me that policy was only good for certain states, and I wasn't one of them. This company ...
Advertising said "FREE Installation!" Each monthly bill says, "You have agreed to pay $24.99 per month for your package of programs and 5.99 for rental of the DVR (Digital Video Receiver) for a period of 18 consecutive months." Reality is that they charge $21.43 for ...
I was told we would receive cable for 29.99 for twelve months. I received the first bill and was charged 55.99. I called and was told the 29.99 would be reflected on the next billing. I received the next bill and talked to five different customer service people. I was told I needed a rebate, which ...
This was my letter to Direct TV after the worst customer service I have ever received. I have been a direct tv customer for about five years now. I have enjoyed my programming and have had no complaints until today. Just to give some background information... I had a regular DVR receiver and called ...
Shame on Direct TV. After several years of doing business with Direct TV and paying thousands of dollars in fees for premium service, TiVo's, etc., I made arrangements to relocate to UT. Knowing I would only be in a rental house for 6 to 12 months before finding a permanent residence, I was told by ...
On 3/21/09 I called for service and was informed they will send service for 49.95 or add 5.98 a month to my bill for DirecTV tv service. A tech will be sent on 3/28/09. This is a way of getting another charge for service they do not provide. ...