Their customer service is the WORST I have ever dealt with. They switch you from one agent to the next, and then, after they realize no one can fix a simple issue, you get the dial tone. Trying to contact them is an absolute joke. I would never recommend them to anyone. I am very unhappy with their ...
I am the owner of a duplex complex in Clayton, NC. My duplex renters have Direct TV. During installation, your technician drilled through the foundation vent, causing damage that allows insects to get underneath the house and also cold air to get underneath the house and freeze the pipes in cold ...
Direct TV has the worst service I have ever seen, and they do not even care. I have had five service call appointments. On the first call the technician did nothing because he did not have a part. The next four appointments were all missed; no technician ever showed up. Each appointment had a ...
Direct TV is the biggest scam on the planet. If you are looking for great customer service, accountability and an overall great product, Direct TV is not the service for you. First, their techs are perhaps the WORST ever. DTV fails to let their customers know that they "contract" their ...
I was charged $818.66 by Direct TV earlier this week. I have faxed in a copy of my bank statement like they asked. It was also for my husband using his card for a one-time authorized payment and them saving his card information. I have called several times for the last three days. I have been told ...
The company offered a DVR upgrade, which they said required a second line. I refused and asked if they had a "splitter." They said it was in testing and would be available in 3-6 months. I said I would use it in its single-line configuration. 9 months went by. In frustration, I agreed to ...