I signed up for Direct TV through the Partner firm of ACN. The package I was offered was $34.99 a month. I got a bill telling me no payment was due, and I was okay with it because it was automatically being deducted from my account. So needless to say, I did not read any other part of the bill. I ...
I started out with Direct TV in Alaska. When I left there to move to Iowa, I was instructed to bring the 3 receivers and 1 DVR with me. That was in July. I did not move into a place where I could have them hook up for me again until April. When they came to hook me up, the installer brought a new ...
Shame on you, Direct TV! I was on hold for 20 minutes yesterday while waiting to speak to a Supervisor, and I listened to a tape recording touting corporate "Honesty, Integrity, Promises." Are you serious??? With the economy the way it is, it's time the corporate games stop! It's time ...
I am completely dissatisfied with Direct TV's sly way of handling their sales and billing. They do not tell you of all the hidden and automatic additions they have when you sign up. How can a company stay in business after bilking so many people in their sly, underhanded way? They give you 3 months ...
It is typical for a company to do this after I disconnect service and sign up with a competitor. I was a loyal customer for three years and had great service and okay prices. I had to call in several times for billing errors, overages on pay-per-view, or being charged when the movie was ...
On April 6, Direct TV made an unauthorized (fraudulent) charge to our checking account in the amount of $114.13, overdrawing our bank account. When we contacted Direct TV's offices at 800-531-5000, we were told that it was an early cancellation fee. They claimed that our contract was for 18 months. ...