Bought my daughter a Dell Inspiron E1705 laptop in 2006. Since then we have had to replace the power cord about 5 times. (Twice within warranty.) Dell acknowledged this problem in other models but refuses to do so with this one. Whatever the design flaw, the after-market manufacturers have ...
When I was ordering memory chips online from Dell on their website, the total cost for my order came to $618. However, the Dell website returned an error informing me that due to the large size of my order it was necessary to contact Dell via phone and place the order that way. So, I called Dell ...
I purchased a Dell expensive desktop unit in Dec 04. I included an extended 4 year warranty in the order. The warranty expires on 12/13/08. On or about the 3rd of Dec. 08 I was having a problem with the wireless keyboard. It could not be repaired or made to work. I called Dell and just like the ...
Dell sent me a game I did not order and told me their was nothing they could do. I spoke to a supervisor by the name of Lujay and he told me that theirs nothing he could do. After being on hold for 45 minutes no body help me. And all I wanted was the Madden NFL that was advertise ...
I have fallen into Dell Hell. I recently bought two, expensive, Studio 17 Dell laptops. I have had problems with both but what really makes me furious is the horrific customer service response to my problems. I have probably spent over 50 hours on the phone with Dell and spent a couple of hundred ...
Dell sold me a 2GB memory upgrade for 20 month old laptop. My laptop warranty ended after 12 months, but the salesperson at Dell assured me they would help me with the memory if there was a problem. The system only recognized half the memory and when I contacted Dell, they refused to provide ...