Recently I ordered a Dell computer for one of my Belgian customers. Yesterday UPS delivered it to my home and I was excited to find out this new product. Once I opened the box, I saw that all software and documentation was in Dutch. My final customer is French. So I called Dell to find out why they ...
Warranty has been useless for me... Beware that battery warranty is only 1 year, despite purchasing 3 yr warranty. Customer service waits for warranty to elapse before they return complaint calls. Computer keys failed within 2 months, battery within 4 months, they have not yet replaced item stating ...
I purchased a Dell Inspiron desktop. I couldn't get a monitor to work with it and chatted to support people online who informed me that they could "definitely" help, then after half an hour or so said it was outside their "service domain." They gave me an 800 number, which I ...
I have tried to contact Dell's customer service, but all I get is an answer of the adapter is out of warranty, or I can speak to someone if I would like to pay $49. I am on my second Dell AC adaptor, and this is the second one that has overheated. The adaptor and wire is extremely hot to the touch. ...
I ordered my Dell Inspiron 1525 notebook on the 1st of September, with the expected estimated arrival date of September 23. Although I wasn't thrilled with waiting a couple days for the computer to arrive, I agreed, under the impression that it would be delivered within that reasonable time frame. ...
I placed an order for a 512 MB Memory Module with Dell parts. On the web page, the module price was listed (twice) as 30.99 with an instant savings of 4.65 and a subtotal price of 26.34. I went thru the order process and, when checking out, discovered (too late) that the price was 31.00 (one cent ...