I recently purchased a Dell Monitor. I got it home and it wouldn't even turn on? Keep in mind I'm no novice. So, I called the Customer support and they told me I had to have a Customer Number? I explained to them that I had just purchased it and I had no such number. I then asked the person where I ...
I bought a laptop Dell XPS M1330 just five months ago. During this time Dell had to change twice the LCD. Now again the laptop is out of order. According to the Dell technician it is because the mother board. I asked them to change my laptop (my equipment) because I don't know if after they change ...
Computer shoppers interested in customer service and support and expecting it to be good should be concerned when purchasing Dell Systems. This is an example of a company whose outsourcing for services in the global marketplace has in my opinion ruined its serviceability to its customer in North ...
This all started two days ago when my computer AC adapter crapped out. I called Dell to order another on since I tried to order online and was told they were having technical difficulties getting orders to go through electronically. I talked to a woman named Rona or something like that, I couldn't ...
I bought a laptop over four months ago. The tech support team told me the hard drive and optical drive were bad. But the ownership was not in my name (even though I signed up on their website when I bought the laptop) it took about 4 weeks to transfer the "ownership" to my name... That ...
I purchased a Dell Inspiron E1705 on 8/06. While I was using the computer, it got hot as fire. I removed the battery and let the computer "cool down". The next day the computer worked ok and continued to work fine, until one day in March it would "boot" up but then would go ...