I don't have a ticket number, since this problem is on going and relates to two computers. They are free to email me and I'll be happy give them a phone number or simply respond. ...
We got a Dell computer, monitor and printer for a wedding gift. After about 60 days, the printer went bad. Since it was under a 90-day warranty, we called the service number and went through a long troubleshooting routine with the tech (who had, let's say, "weak" English skills). Finally, ...
Dell has charged us for a warranty thru their tech team which we did not authorize in the amount of $149.00. We have contacted them on four different ocassions to resolve this matter and to date have not credit our account. This is our third pc from Dell and we are so dissatisfied we will never buy ...
Dell had a 24" widescreen monitor special - $199 a piece. I ordered two. I then realized that was probably too good to be true so I checked the specs on the monitor. Sure enough, it was 1900x1080 instead of the standard 1900x1200. I went to order status about 5 minutes after I ordered it and ...
I requested a PC from Dell on 5/17. This day was subsequently set-back three times the final being to 6/26. I spoke to some customer support repetition following the second wait. This individual was clearly a foreigner along with a bit difficult to comprehend. All his solutions were processed, like ...
Hi all i have got a dell inspiron 1545 laptop i have had it for 5 months now In the last month i have had to have A replacement battery as it stopped charging A placement charger as that went as well and the latest in dell crap hardware the hard drive I had it "repaired" by a so called ...