When I log onto the Net and click on my favorites Dell sends me to unrelated commercial sites. It's getting worse. I tried to contact Dell but could not find how to do that. I want Dell to know I'm making Firefox my search engine. ...
After speaking to Dell technical support for two hours they installed drivers on my computer that caused it to crash requiring reinstallation of the operating system causing me to lose all my data. Both another technician and his supervisor stated it had been done in error but sorry there was ...
I have purchased 4 Dell computers over the last 5 years, spending thousands of dollars with the company. I thought I would be considered a good, valued customer deserving of good customer service. In May I received a letter in the mail from Dell [Home and Home Office dept.] dated 5/09/08. It ...
If you are considering buying this laptop... Don't. This is my fourth Dell laptop, the previous three were all stellar. Worked well and I was very satisfied. I have had this laptop for under 8 months, I have had to replace the hard drive, the DVD drive had to be replaced, and now the unit is ...
In July I ordered this laptop. Shipping on it was delayed numerous times by Dell. After it arrived and I set it up was initially happy, but last week it crashed 3 times. I called Dell to request a return and was told I was 1 day beyond the 21-day return period. I asked to speak with a manager and ...
Sunday Oct 5 Dell tech called me called me a liar. I requested customer service are customer relations guess what they don't have anything but tech service they told me Dell only had tech service and nothing else. The tech today said if tech couldn't solve the problem to bad I was stuck with which ...