Dell I am writing to ask if you would investigate whether other people have had the same rude and ‘couldn’t care less’ attitude from Dell. We tried to order a laptop over the Internet for our son and it took two and a half weeks before it was delivered and 10 telephone calls. A further 7 answer ...
I recently placed an order for a network disk at Dell. After more than 20 days, it doesn't come as the shipment notification sent to me. I wrote to support online which kicked the ball to phone support. Having called Dell 800 support line 4 times with 20 minutes waiting on line each time because ...
Had a terrible experience with Dell technical support. New machine did not have video card that worked. Spent many days on the phone with technical support that is outsourced outside of US. They could not get it to work. They then sent out a tech person to install new video card and in the process, ...
I spent 107 minutes on the phone this morning with Dell Customer Support. I was disconnected twice and transferred to a busy signal twice. I was in tears and frustrated beyond belief! And as of this writing I still have no resolution from Dell. I could not bring myself to call back today. Maybe ...
My hubby and I ordered a dvd player from dell and they called saying we didn't have the funds for it and they weren't sending it. We checked the bank and had more then enough so we went and bought a different one. The next day we got the DVD player from FedEx. So fo course we called and they said ...
Purchased a Dell laptop Nov. 2009. Two months to the day it stopped working. Call Dell for help and support. After finally getting through all the automated prompts I finally get to talk to someone in India who speaks very hard to understand English. After hrs they determine I need a new hard ...