Wanted to return an item and talked to sumil sai ext. 4440355 and he was no help. On hold 2 hours 3min and with no luck! Wanted to charge me for item i purchased 28 days ago no people skills. Knowledge was very limited. Language so bad couldn't understand! Give Dell a bad name! ...
I orderd a laptop from dell and the sales rep put a bunch of stuff on my computer that i didn't need such as a longer battery, which was 30$, a student office works which is 200$, a better sound system which is 30$ and a extended warrenty which he didn't tell me is 300.00 so something i thought was ...
I ordered a Studio 17 laptop with the new iCore7 processor on 12 February. As of today, one month later, I still have not received this product. Dell stated that parts for my laptop are on back order. Further, they canceled my previous order and submitted a new order on my behalf, and without my ...
Purchased 3rd party extended warranty w/out knowing it was NOT Dell warranty. Dell transferred me to IYogi warranty dept. Dell now is not recognizing my $369/3 yr extended warranty. ...
I just had a customer service encounter with Dell that was terrible. Unfortunately, it was typical of my service experiences with Dell. Just so you know, I'm not just an average consumer. For the past three years I have been involved with training customer service to Fortune 100 companies and many ...
Customer service is horrific! First day spent over two hours trying to get software reinstalled. They needed $50 from credit card before they even talked to me. Then transferred me to "advanced technical support" where I needed another $89 to get their assistance. The ...