Dell
Defective ink replacement took over two hours on phone
All I wanted was bad ink replaced on the phone over two hours ...
All I wanted was bad ink replaced on the phone over two hours ...
I purchased a Dell XPS, all told over $4k for printer and headphones etc. I have spent approx 15 hrs on the phone w / rude tech support who want to blame the consumer for whatever problem u are experiencing. You can not speak to a customer complaint or care dept, just tech support and sales. The ...
I have a problem with non delivery of portion of my order placed a month ago. I placed a call to Dell to request a refund for a non delivered item and after being transferred at least 10 times with a waiting period of approx 5 min each, I have no resolution. Each and every customer service rep ...
Have a Dell, Inspiron 1525. Loved it until I had a blur screen appear a month ago. I called Dell customer service for help, knowing my warranty had expired 6 months earlier. I knew I'd have to either pay for 1 time help or pay to extend warranty. Dell rep told me he would transfer me to warranty ...
I ordered equipment from Dell and it was supposed to be delivered March 3 and March 4. I called to find out what happened to my order today March 10. I was placed on hold for too many minutes only to be told my products were returned to Dell. Money from one product was returned to my checking ...
Will not waive restocking fee I purchase a nice Dell system online. I lost my job. The day before I received the computer via FedEx I called dell. A representative said I can return it without getting charged a restocking fee due to my situation. I called day I received computer to return unopen ...