I contacted Dell on Saturday, July 30th, to extend the warranty on my Vostro laptop (service tag GCN2DN1). After waiting on hold for over 30 minutes, I was finally able to place my order to a rep. Who could barely speak English. The rep. Told me that the 1 year warranty was $109. I asked to be ...
I ordered a Dell Inspiron One 2305 desk top computer with a 1TB hard drive. I received my computer the end of April and on May 5 I received the following email: From: noreply@proactiveoutreach. Dell.com To: Sent: 5/4 2:05: 33 P.M. Eastern Daylight Time Subj: Your Dell Order Number # 664741936 Dear ...
My screen on my mini dell 1012 has quit working. I have only had the notebook for 1 year and 3 months. Way, way to soon to have this kind of problem. I got no where with Dell. All they would say is my warrenty has expired but no reason why a screen would go this soon. My only option with them is to ...
I purchased a dell 570 desktop on june 13 delivery date was june 27 and yesterday it died, the harddrives disappeared and they wont help. I called and called all they told me was that if i wanted it fixed it would be 120$ after i purchased a 2 year warranty at ordering. Needless to say that they ...
I purchased a new Dell Inspiron about 15 months ago. Immediately started having problems with the laptop, and called Dell on a regular basis. Every phone call lasted about 2 hours and included multiple transfers due to different departments, different problems, heavy accents, false promises, etc. ...
I bought a Dell XPS Inspiron laptop via the Dell website over President's Day weekend. The order took a little while to ship, but despite the horror stories I've heard regarding Dell customer service, I decided to chance it. The order finally shipped in March and all was well up until 2 days ago. ...