I have been a dell customer for over 20 years. I tried to purchase a new computer today and they sent me to India? Its not bad enough the tech support is in India now sales are also. I am switching to Apple and I'm not sure Dell realizes they are destroying what used to be a wonderful business ...
Almost everytime I call Dell or log on to chat with one of their customer service associates something bad happens, but this was the worst experience I've had with them yet. I was chating with service agent Abraham R to do some research on a replacement part. Right out of the box Abraham starts ...
Make sure you know about Consumer Protection (Distance Selling) and Consumer Rights because Dell are breaking them. Office of Fair Trading has found Dell to be guilty of breaking Consumer Law. If you have a problem, write to them and Consumer Direct, BBC Watchdog and your local Trading Standards. ...
Purchased XPS 17" laptop Dec. Received defected Windows 7 OS system, unable to use other installed software/applications. Attempted to have Dell staff to correct problems to no avail - requested a replacement and denied. Wrote emails, spoke to salesperson, manager, supervisors following ...
I purchased the Adamo notebook simply to look for a damaged sim-card holder, scores, and loud fixed from any headphones when connected to the headset port. Our guarantee was likewise outdated. I called about the 2nd of February, or one day after I obtained the notebook to solve the problem. I had ...
I bought the Adamo laptop on the 27th of January only to find a broken sim card tray, scratches, and loud static from any headphones when plugged into the headphone jack. My warranty was also out of date. I called on the 2nd of Feburary, or 1 day after I received the laptop to resolve the issue. I ...