Since I recieved the lap top I have had problems with it first the battrie had to be replace it would not say charge and had to be sent back to dell, secondly in May I had a problem with the program soft wear programs. I called textsupport and from April to October 5 they clamed to fix the and the ...
In most my decades running a business I've never got to determine something similar to that before from the big company and POOR company is placing it gently... Dell has this customer support dep representativeis from asia which have NO COMPANY addressing the calls with respect to dell and not just ...
This whole nightmare began when I received a letter from Dell dated 09/05 requesting payment and it also said "Can't make minimum payment due? Other payment options are available. Please contact our offices asap", so I did. I called and spoke to Ryan in Billing Dept. Who advised me to ...
I would like to speak to someone at Dell Customer Service about my computer. I want to buy a new one and like the Dells but am concerned about the customer service. My current computer has been breaking an customer service has been awful. I want to know how good Dell customer service is or if you ...
Ordered a computer online. Ordered it in pink with specific hardware installed. Received it in black and disappointed my wife. Have received two computer generated emails saying "We've received your message and look forward to serving you as soon as possible. As of now we are experiencing ...
I called tech service on my new computer because the hyperlinks didn't work. I got Iyogi not Dell. They fixed my problem but then downloaded their repair software on my computer and said it was free when I asked. I asked again if it was free for the 2 month warrenty period and he said yes. I asked ...