I was concerned about how Dell's customer service would be, because I knew they outsourced, however, I also knew reviews were somewhat decent. Besides a slight Indian accent, my only problem is that they were too thorough, and I mean that. I got calls once a day to ensure my problem was resolved. ...
I was on hold for over 45 minutes, and was transferred at least 9 times, and still did not get my order placed. I was told my account was not active, and I could not reach anyone to help me reactive or reestablish a new account. I hate calling Dell for toners!!! ...
The salesman sold me a computer and offered me things at no charge or led me to believe they were included in the package. Then sent me a bill and part was billed as deferred interest. The rest as order purchased. ...
RE: Dell Inspiron 580s purchased 3/30/10 Problem started with messare: NV4 display driver stopped working normally. Dell replaced it 10/15/10. I All through November through today, computer connects, but does not start up or mouse freezes. Dell solutions takes control every day - can not repair. ...
I had purchased my 3rd Dell, a laptop, and paid extra for extended complete care warranty. Eventually after several phone calls and a long delays over 2 years, Dell finally agreed as the last straw, and because of my insistence that the computer needed to be replace. I was led to believe that I ...
Three years ago, I was the victim of the TV advertising campaign that offered a Dell computer for around seven hundred dollars1. Never having purchased one before, I had no idea that another five hundred dollars would be required to just make it operate properly. Well, when I purchased mine, I was ...