I was trying to upgrade to Windows 7 and called Dell for help since I spent over $1000 on a Dell computer just a year ago. No help... Unless I wanted to pay over $200 for a software contract of some sort. No way would I do that just to get a few questions answered. They could have helped me in just ...
I ordered an Alienware PC on April 29th, since I was at a place where I could not call on the phone to place my order, I did it via webchat, I gave the man Juan Alfaro the details of what I wanted, the order was placed, on the 5th of May, I noticed the UUS$2800 dollars that the laptop cost, was ...
I ordered the Dell Venue Pro on 8/8. On 8/10 I received a call from Joann at Dell asking me to call her back regarding some options that she needed to clarify on my phone. That evening, the phone arrived and I called the # Joann left. I told the thick-accented Indian CSR that received a message to ...
Unless you plan on never needing support and assuming nothing will ever happen to your PC, Don't buy a Dell. My experience with Dell has been less than satisfactory. My PC is less than a year old and, I bought the extended warranty thinking that it would do me some good. Big mistake. Even though I ...
Dell is just like an unbranded Chinese manufacturer in both cases, if you a get a good product, you are lucky and if you get a lemon then you are screwed but atleast with unbranded products you know that you won't any service. ...
Dear Dell management, I am totally disillusioned with the level of service given to me by customer support. Case in point: I did inquire about the laptop that I ordered on line. Camera was not listed on the DELL e-mail confirmation order and I wanted to know why. Since then my order had been ...