Terrible customer service. People are rude and the product is also terrible!!! I hate dell and i regret buying my laptop from it. The people are very rude and i hate them too. ...
I ordered a new computer, took its beautiful shiny self out of the box, plugged it in & turned it on and... White screen of nothingness. I called customer service which said it was defective and would send a service rep out who should call me today... It's 5pm no call so I called customer ...
What a waste of time!!! I barely got out my name, and certainly did not get through explaining my issue, and they transferred me. I must have given my name and information to AT LEAST 7 different agents! All of which would transfer me, even before I could finish explaining my issue. Something MUST ...
I ordered a canon camera from Dell on Sept 5-having been a repeat customer-I knew they ship fast and the price was very competitive. When I did not get the camera by 9/10/09-I called Dell Customer service -which is in India and was told the camera was on backorder I would have it by the Holidays ...
Dell's customer service is HORRIBLE! They have screwed up my order and now I have to wait twice as long to get it - no apologies and no compensation. A Customer Care MANAGER (Indian of course) told me in her horrible accent to go an get a glass of water and when I calmed down to come back and talk ...
Dell service is the worst that I have ever had. We are trying to get a video card for Dell Optiplex 960 and their tech support gives recommending incompatible card. Guess Dell doesn't know their product. When I pointed their mistakes, I get the run-around from Tech Support (more like Tech-less) to ...