I ordered a canon camera from Dell on Sept 5-having been a repeat customer-I knew they ship fast and the price was very competitive. When I did not get the camera by 9/10/09-I called Dell Customer service -which is in India and was told the camera was on backorder I would have it by the Holidays ...
Dell's customer service is HORRIBLE! They have screwed up my order and now I have to wait twice as long to get it - no apologies and no compensation. A Customer Care MANAGER (Indian of course) told me in her horrible accent to go an get a glass of water and when I calmed down to come back and talk ...
Dell service is the worst that I have ever had. We are trying to get a video card for Dell Opitplex 960 and their tech support gives recommending incompatible card. Guess Dell doesn't know their product. When I pointed their mistakes, I get the run-around from Tech Support (more like Tech-less) to ...
I was in the market for a new laptop. I had always used HP products in the past, but my most recent HP laptop had a critical failure only two years after purchase so I decided to branch out. At work and a previous employer we always used Dell laptops. I never had any complaints with them so I ...
On December 9 I ordered a Dell Inspiron 1545 Laptop with Windows 7. Unbeknownst to me, Dell has this ridiculous return policy where you have only 21 days from the order date. Of course, it takes over two weeks from the order date to receive your computer and then there are only a few days left if ...
Today, I found out that Dell had raised my interest rate from 10% to 17.57%. I was supposed to have a promotional rate, but was told today that I was sent a letter in Oct 09 and had not replied to it so my rate went up. I recieved no letter and asked why they could not have left an alert on my ...