I placed an order on 12/26/08 for a desktop for myself and on 12/27/08 I placed an order for a laptop and a desktop for my sister. This morning I noticed that my sisters order was showing in production and mine was still processing even though mine was placed a day earlier. I decided to contact ...
After using a $100 coupon on a purchase of a Panasonic digital camera, the order was cancelled by Dell because Panasonic no longer had that model. I called customer service to verify the cancellation and was told that the order was cancelled due to the above reason. I requested my coupon to be ...
I am so frustrated right now I can hardly type. Everytime I call customer service and I mean everytime the wait is horrendous. My last wonderous experience was with tech located somewhere in the southern hemisphere. I could not understand him and he was very curt with me. He ended up selling me two ...
Ordered a desk top accessories on Aug 22/09 with the estimated shipping date of Sep 8. Checked the status on-line today (Sep 1) and the estimated delivery has changed to Sep 17. Called the support and the reason they gave me was that this particular model is very popular and they cannot catch up ...
Dell is among the worst when it comes to customer service and trying to purchase things. Recently I tried to order a few parts and was continually put on hold. The person with whom I was speaking did not speak the same English I did. I had to ask them to repeat themselves several times. The final ...
First, this is just a start. I plan to post this on every message board I can find in the next couple days. I'd like to prevent people from going through the hell I have experienced the last couple months. It took from the 13th of December to the 6th of January to get my Dell Studio 1537 laptop. ...