I purchased a cordless toothbrush from cybersonic, torrance, ca in jun. I was suppose to receive 2ea replacement brushes in three month intervals, but never received any, although cybersonic took $5.02 from my credit card for the brushes. I called many times to no avail, then i sent an email to ...
I purchased a unit in February. It was defective after about 1 month. Returned unit for repair and received a new one in about 2 months. That one was also defective. This happened 1 more time. I returned for the 3rd time in August and still have not received a replacement and can't get through on ...
I also ordered three toothbruses in Sept, cc was billed, received brushed, everything cool.cc rebilled end of october for 3 more toothbruses. Called numerous times, emailed, ended up with 3 more bruses, called numerous times, emailed, finally received authorization to return second 3, did so, they ...
I have been trying for 2-3 months to get cybersonic to send me my replacement toothbrush heads that i have been charged for on my credit card. I have spoken to a customer rep. And left a message, was told there was a back order but they would be sent out. Needless to say i have yet to recieve my ...
I returned a toothbrush 11-17-01 with prior authorization. They have not refunded my money. I have placed numerous calls and I usually get a recording or the answering service. I got through one time and after i gave them my name, they hung up on me! I just want my money back! Please advise me on ...
I have called many times to get my replacement toothbrush heads but they are too incompetent to send them. I have been billed for them, however. Apparently their billing department is light years ahead of their shipping department in terms of efficiency. Each operator has told me my order will be ...