Not only will this company take months to give you a refund if you choose to return this product, they will keep charging you for replacement brushes for years later! I have called several times and they still continue to send me replacement brushes, ev even though I returned the toothbrush over a ...
I ordered a cybersonic toothbrush system in December it is now Febuary and I have not gotten My toothbrush system yet. I have called several times you can not even get thru to the customer service. When I finally got thru I told them that I did not want the product anymore (this was in January) ...
I purchased a cybersonic in Jan. 2002. It worked great for about two days. I have been trying to contact customer service ever since it broke and all I get is a recording that due to the extreme popularity of the product they can't answer your call. Then it tells you to call back between 6am and ...
I too was a victim of the cybersonic customer service recording until I found a number which has a live person. Once I reached customer service the lady was very helpful and did exactly as I requested. I was wanting to discontinue my automatic shipments of replacement brushes and whitening gel. I ...
I see I am not the only one who has been taken. I have had the brush for half a year and its about due for the replacement brushes. At the time I ordered cybersonic through northernresponse.com, I told the operator I'll 'wait and see' before I go ahead and start having them send the replacement ...
I ordered the CYBERSONIC TOOTHBRUSH (1-800-847-7200) in May and was billed instantly ($118.48). It's Feb 09 and I still don't have anything (no refund, no product). They did manage to send 3 different sets of toothbrushes so far (which I sent back to them) and will apparently keep sending them. ...