They sent me my toothbrush no problem. Every three months you're suppose to get new brushes for $4.65. They bill your credit card, but send no brushes. I've e-mailed them, called them, sent letters. I was told each and every time they "were sent". I've even recently sent a letter to ...
I bought 3 cybersonic toothbrushes for myself and friends, although the lady taking my order was extremely rude to me because I didn't answer all her questions fast enough, I do like the toothbrushes. My problem is their customer service. I have received two seperate orders of tooth whitener and ...
I have tried to call the 310 222 - xxxx number several times only to find "... They are unavailable and this voice mail box is full..." I am a customer service manager for a large company and am embarrased for them as well as upset that I cannot get through. Cybersonics you're customer ...
I purchased their electric toothbrush system using my debit card but returned the product about 2 years ago closing the account. Almost 2 years later, Cybersonic reopened my account with them without my permission and begain taking money out of my debit card (my checking account) for replacement ...
I too had many difficulties with Cybersonic. It was going on a year that I had been tring to get things settled when I happened across this website. An earlier posting gave a name and number of someone new to call - 310-834-3525 ext. 233 Katie (she has been told about this website and knows that ...
Life time supply of brush heads offered through tv ads only lasts for one time after receiving brush. I'm not dead yet. They seem to be though. I had to try to contact them several times before receiving any more brush heads. The initial purchase is worthless if you cannot attain additional brush ...