I ordered this product in October and was cgarged on my credit card on October 26 and as of December 20 it still has not arrived. I have tried to call the 1-800-770-7525 number and it has been disconnected. I have also tried to e-mail them but still no response. Do not waste your time and money as ...
I too have had incredibly bad experience with their customer service. In October I was charged on my credit card for whitening gel I cancelled, never received the gel or my "free" replacement brushes. Have been on hold for a total of 3 hours and told my brushes would be shipped and they ...
This is just one more time another report has been placed for this company. What's more, with all of these reports that have been placed to both usacomplaints.com and the Better Business Bureau, the company is still in business. I have tried on more than 10 occasions to have them stop charging my ...
I purchased a Cybersonic toothbrush a while back. I also signed up to have replacement brushes sent to me upon my ordering. This is an eztra charge that is billed to my credit card monthly. However it has been six months since i have received my last replacement brushes. Every attempt made to ...
I have been trying since Sept 28 to get my Cybersonic toothbrush. After countless lies by their customer service people - stories of computers being down and returning phone calls in 24 hours - I decided I would just contact the BBB about them. When I logged on and started searching I found this ...
Cybersonic promises it will send replacement brushes every three months... HUH! They never send anything, and charge your card anyway. This is mail fraud, phone fraud, and I urge you to file complaint with BBB, and anyone else who will listen if this too happens with this product... ...