Comcast makes it impossible to return their equipment by mail. I requested prepaid boxes and never received them in time to mail. I moved out of the area and didn't have time to return the equipment to a service center. I received the "run around" from customer service and the equipment ...
Ive been paying for service that doesnt even work. They sent service tech 3 time to fix the modem but they say they fix but as soon as they leave it goes out. They refuse to give me a credit just continue to send tech out. This has been going on for 6month so now everytime it goes down im calling. ...
I will try and keep my story as short and to the point as possible, but to those of you who are just scanning forums for a quick review of Comcast, PLEASE DO NOT SIGN UP. THESE BA*RDS DO NOT DESERVE A PENNY OF YOUR MONEY! Our experience started about a month ago. We were told there was going to be ...
Years ago I had comcast cable because it was the only cable available in my area. The aboslutly worst customer service ever, the acted as if they knew they were the only option and they treated customers just like this. ATT became available in my condo building and I think I was the first to sign ...
Too big to care. I have spent several "days" trying to contact these people to change my service. No one answers the phones and to try and navigate their website is a nightmare (I'm sure by design). The best way NOT to provide a service is to provide it in a way that no one can take ...
Comcast -installation problems. I place my order for new service on 11-24-12 comcast could not get to me until the 12-3 12 which is not right. When the tech came out to my apt. He was there 3 hours then he stated it needed to be rewired and someone would contact me soon he did'nt know when. Two ...