I have been a comcast customer for a year now. Im currently not working so im cutting down on bills where i can so comcast was a bill i needed to cut. I have worked in customer service all my life! To sum up the story i called them a few times asking about downgrading instead of canceling i called ...
By Far the worst service I have ever dealt with. You lie to your customers about service fees, you over charge for terrible service, you over-bill me every single month, and your employees are incompetent. After being on the phone with one of your 'employees' from over seas for over 30 minutes, who ...
Since signing up with Comcast almost two years ago, I have had nothing but problems. These problems have included each aspect of the bundle-Internet, cable, phone. The phone drops calls, the Internet is frequently down and relatively slow, and the cable has been an ongoing headache. Comcast keeps ...
So I signed up with Comcast xfinity, "Performance - Special Offer", "Online Exclusive $29.99/month" for the first six months. Two months into this contract, I get a letter: [begin quote] Dear Valued Comcast Customer [sic - no name] A recent review of our records indicates that ...
In February I ordered basic cable from Comcast for my mother in law.in March, she decided she could not afford it. She called and cancelled the service and the equipment was picked up. She received her final bill which was inaccurate. We called Comcast and were told by the agent to disregard that ...
I signed up for the comcast triple play package, which includes TV, voice and internet services, and accidentally found out that I was being billed for the individual services, which was adding about $50/month to my bill. The reason I say accidentally is because comcast doesn't display packages and ...