MY bundle was $145.00 per month. They were supposed to mail me a noticed when it was due to renew. I never recieved the notice and my next bill was for 301.00. I called about the bill, I was told they made a mistake. Here is the kicker they refuse to credit my account until I pay the total bill. I ...
Any company that spawns entire websites devoted to consumer complaints about their customer service is a company to be avoided at all costs! My experiences with Comcast have been atrocious and run the gamut of tech not keeping appointments; being lost in a round robin of voice mail until the system ...
I had friends that lived with me in 2001 and they ran my bill up before comcast was even heard of in richmond and now its 2009 and there trying to make me pay the bill. I even filed bankrupt and included there collection agencie but not there name only for say. ...
Comcast has the worst customer service department ever and a monopoly on cable tv in the area I live in! It takes a minimum of at least an hour to2 even have an actual conversation with a live human being. They send you round and round with their automated service. Then it's a shot in the dark on ...
Comcast technicians stinks - If I worked my job the way they are allowed I would be fired before the cob. How can u get a window of 5pm - 8pm. The technician shows up at 5:15, then leaves - you show up at 5:18pm call him and he gone home for the day. So who's covering that 5 - 8 window you had? ...
I called to see why my rates jumped sky high and they CS agent say the promotion was over. I said I would like to go back to my old rate, so now they chage me more than the old rate or the new rate and cut my channels by 50%. What a great deal. Their customer service and knowledge of their own ...