I'm not sure of the legalities of this - but we were told by a Comcast CSR that we cannot cancel/downgrade service if we have a balance. This seems like a horrible idea considering that most people would be cancelling/downgrading service because they can't afford the monthly charges. How am I ...
I am facing some issues with Comcast. I started their bundle services from July. After some time the voice quality on the phone was very bad. It has frequent drop calls and sometimes the numbers are not getting dialed also. As a result I want to get it disconnected. When I called Comcast Customer ...
Comcast cable in Plainville, CT is the worst, i went to the office to make a payment, i waited one hour in line, with only one woman taking payments, another line was for boxes, and the other tech issues, what a mess there had to be 80 people deep, the average customer was up there talking away, in ...
After signing up with Comcast for their Cable and internet for 66.00 for 6 months deal I got my first bill for about 100 dollars Then I sign up for online account and signing up for auto-pay online I thought my first bill due will taken out of my auto pay but according to them I must make separate ...
I have been getting Comcast cable and internet for the past 3 years. It's the only cable company in my area, and I can't get a dish because I'm in an apartment. I also don't want internet from the phone company because I don't have a land line. So I don't have a lot of options. Every so often, my ...
Comcast customers... Check you bill each and every month. I have been getting charged for ppv movies and I only have basic cable (no box). I have to call them and they have removed the charges from my bill but I wonder how many people out there overlook false charges on their bill. Am I the only ...