I call Comcast three times about one of my cable boxes that was not picking up a proper signal for local stations. After the third call, they said that they would send out a tech to find out the issue. I told them that I had to go to work at 1PM on the days that were available. They put me on hold, ...
On April 5th Comcast was scheduled to install service at one of my rental properties. I had just recently renovated a duplex building and removed several hundred feet of cabling and fasteners from the side of the structure. Holes were patched and prepped for painting. Out of concern that Comcast ...
I moved into my apartment (who provides basic cable) the 16th of March. When I went to pickup equip the clerk tried to charge me. I finally got that resolved. That equip supposedly was faulty (per Comcast help line) I had to take equip in to exchange. The same clerk argued. When I held my ground ...
I had only broadband internet service with Comcast - When it works, it's good. I have experienced increasing intermittent service over the last several months - many calls to customer service (where the greeting announces the "Customer Service Guarantee"). Usually have to go through their ...
I guesss my promo pricing had changed/expired for double play internet and cable... But the CSR a few months ago said I was good for 2 years at the price I was at... I guess she was wrong. Also it doesn't say anywhere on the monthly bill when any price expires. Or the length of the promo pricing... ...
My biggest issue with Comcast is their customer service and problem resolution. My picture was constantly pixelating, and the tech sent to fix it said the signal at my outside pedestal was marginal at best & also that the splitters they used were defective. He added a booster, replaced the ...