I have had two appointments cancelled because I could not hear the phone ringing to answer the service confirmation call that came after I made an appointment.in both cases, there were Comcast employees aware of my handicap. I am able to talk on my extra loud phone but many times will miss the ...
Comcast came out to fix a problem in the cabling leading from the street to my home. They had to pull new cable from the street underground to the box on the outside of my home. They subsequently charged me $30 for the job. I contend they are responsible for the cabling outside my home (just like ...
I have tried 5 times to call them on the phone. Each time I was on hold for 30 minutes or more before I gave up. As I write this review I am on hold again, for another 35 minutes, and I am about to give up again. It is incredible how a company of this size be so incompetent. I am about to cancel my ...
Comcast, my start-up home business (just myself) signed a 3- year agreement with you 13 months ago. I am moving 12 miles away. I went to set up service with you at the new location. Apparently, you're not there yet. So, when I asked if I could get out of the contract or asked to see what Comcast ...
Mr. Brian L. Roberts, Chief Executive Officer Comcast Corporation 1701 John F. Kennedy Blvd, #C100 Philadelphia, PA 19103 Re: Comcast Customer Service Dear Mr. Roberts: We just recently moved to Mount Pleasant, SC. Unfortunately, Comcast Cable is the only option for us here other than Direct TV. ...
A week before moving into an apartment, I called to recieve a quote from Comcast for service because our current cable provider at the time could not transfer service to our new address. Comcast is the only cable service provider where we now live. The technician applied my information to the ...