Comcast has the worst customer service department I have ever dealt with. In the last year I have had no less than 10 service calls to my home for dysfunctional cable boxes, loss of video on demand, and loss of signal (in less than 1 year). Their technicians never can get my service working for more than 2 weeks in a row, so I have just given up and will go back to my satellite dish. When I call them about my continued problems they just say that they'll send another technician. Even after speaking to supervisors, I get little help.
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