Colonial was very helpful when it came to replacing my hot water heater and my stove. Both claims were simple and easy. One call took care of it all. The service providers are also excellent. Both claims were handled quickly. The water heater was replaced next day. The oven I opted to take a cash ...
We have Colonial Home Warranty on our houses. Our air conditioned broke on Sunday April 17. We called and the tech came out Monday April 18 in the morning. The tech advised us that the motor was inoperative and Colonial would be contacting us with some options. We called CHW several times and ...
My intent is to warn all home owners against choosing Colonial Home Warranty. They are on top of my list as being the worst home warranty company I have had the misfortune to use. They are refusing to honor my claim for the repair of my pool pump motor claiming that because I take care of the pool ...
Their customer service is very incomptent. I had to call several times in 2 weeks to find the status of my claim. Finally I asked them to cancel my subscription. Then they came back and updated the status indicated it is not covered under warranty (what a surprise!). If they knew it was not covered ...
Colonial home warranty is worst home warranty company. My ac unit down week and still not able to fix. The policy is list to covered. The contrator is very bad. I suggest all colonial home warranty policy holder if contrator isn't doing anything and charge money than you can again the contrator ...
My air conditioner went out on August 14th the contractor came out same day and diagnosed the unit he told me the unit can be repaired but the part he needed would need to be ordered and could take a day or 2 to come in. The contractor called colonial for approval and they approved the repair. The ...