I purchase one year warranty from this company. The gas furnace in my home had a breakdown when the policy was effective. I filed a claim and the company assigned a service call. After the repair, I emailed the two bills which I paid to the service man directly This happened on November. On ...
We were denied service from these people on items that were supposed to be covered. They told us that the computer that operates our oven that went out was not covered because the stove was too new and still under warranty. They have no idea when I bought my stove, but when I told them they called ...
Avoid this company... On 30 April we opened a claim with Colonial Home Warranty (Claim #2144313) when our washing machine, which is located on the second floor of our home, began to leak through the ceiling. The job was assigned to multiple repair shops that either would not respond or would not ...
I just had a claim to check my AC unit. Colonial set up an appointment with the technician. The technician was very friendly and offered a lot of advice. When he went to check the Freon level he came back into the house, his cell phone in his hand and a look of bewilderment on his face. He said to ...
Colonial Home Warranty is the worst! Please do not spend your hard earned money on this company. Water Heater broke, I called the company, it was after hours & the rep told me that I could pay for the repair & I would get reimbursed. Never got a dime! Called in for AC unit not working, they ...
Colonial is the WORST home warranty company that I have ever worked with. DO NOT LET THEM SEND A CONTRACTOR AND PAY THE FEE until you are POSITIVE that they will cover whatever your problem is. Otherwise you will have to pay the contractor fee just for an estimate that would normally have been ...