We received a check on one of their outstanding invoices, for $32.00 to have the check bounce for insfficient funds. Are you kidding me! We have called and left messages (no one answers) refaxed the invoice with the bank statement and the past due invoices. We have had no communication with them ...
Colonial does not honor their contract. They claim we are not covered for the hot water heater which broke down on Christmas day. Their terms "Coverage will begin 30 days after applicable fees have been received by Colonial." We paid Nov. 1 they accepted they payment in full on Nov. 2, ...
I purcahsed a home warranty with Colonial Home Warranty.in May, my air conditioner stopped working. It took their service technician 4 days to finally arrive. They failed to properly repair the unit the first time and two days later had to return again. At that time, they recommended a replacement ...
In March Colonial Home Warranty sent us to their customers homes to repair items. We did as they asked and submitted the invoices. As of 6/30 we have received nothing, we have called and emailed numerous times to receive NO response. We have even faxed the invoices with an aging report a few ...
I called Colonial on Friday to have my leaking toilet looked at. The plumber came to my house on the weekend and was able to fix it, he spent about two hours and rebuilt all the inside parts of the toilet and now it works better than ever! ...
I was an AHS customer for years without any complaints. Last year I was shopping for a cheaper insurance and found Colonial Home Warranty. I had 2 claims so far. The first was for my wall AC unit in my sunroom - which was not included (according to their claims dept.). The second claim was for my ...