I spent 4 hours two days before because Citibank locked me out of my accounts, and their website and the phone app did not work. Now they have locked me out of my accounts, telling me that my date of birth has changed since my birth, after it had been in their system for decades. Four (4) ...
We are going through a refinance right now, and our loan officer at Citi told us it would take up to 90 days. It has been almost 5 months and we still get no answers! They have given us several dates as to when the underwriter will get to the file, and nothing. We have asked to talk to a supervisor ...
They have the worst customer service I have ever experienced! I have been dealing with them to get my money for almost 2 months now and still have no sign of it. Every time I call, which is literally 2 times a week, they tell me they cannot do anything and basically that I am out of luck, but they ...
I checked my bank statement online on Friday, the 8th of February, and found a Visa purchase to Citibank that took place on the 7th of February. I did not recognize this company, and I know I have not made any transactions with my bank card on that date. I would like my money refunded and the ...
Citi - the bank that never sleeps and does not allow others to sleep! Want to hear a story? There is this card member stuck way down on a remote island called Guam who needs an urgent cash withdrawal at Kmart so he can go back to the Sheraton Hotel where he is staying, and no taxi company accepts ...
Dear Lakshmi, Your statement "Consignee shifted" is wrong. The address you have is my own house and permanent address. My not being available in the house when the courier visited does not imply that the consignee has shifted. My work involves constant travel, but I keep visiting ...