I have had a Cingular phone for a few years now, and repeatedly fought the over-billed wars. (And they want us to allow them to take it out of our bank account directly?) My particular complaint was while in Washington DC, I called Cingular and asked whether I would incur roaming charges if I made ...
We have just been billed 900$ for 1700 minutes overtime on our Cingular Wireless service. When we called to ask what was going on, we were told that our cellular plan had been changed, and we weren't consulted about it. Our plan was originally just like the 75$ plan, which is the 800 minutes ...
I electronically sent the wrong amount to Cingular Wireless by several hundred dollars. I recently got a new cellular phone, so I called Cingular to cancel my account on June 16th and spoke with Nole Jordan. He told me that they would send me the balance on my account within 3-7 business days. As I ...
The sales rep at Walmart said no early disconnection fee would be charged if you move to an area where no Cingular service is available. I moved to such an area but the Cingular company said they have no control over what their sales reps say. They refused to do an investigation or to remove the ...
Cingular has got to be the worst company for cell service. They lie about their rate plans and their customer service is horrible. I just called the Fayetteville customer service center to report a problem and the stupid CSR (who probably didn't even graduate high school) started yelling at me. I ...
A few months ago it came to my attention that my cell phone had been cloned. I had been getting 'wrong number' calls from another state (AR). A few people told me that I was on their caller ID, yet I didn't know anyone nor make a call to them. The last call I got, I called Cingular and they ...