I was sent a flyer in the mail for a choice of a free camera phone in the mail from Cingular Wireless. I call and ordered the phone I prefered. I was told it was on back order and would take 4-6 weeks. I said that would be ok and I waited and waited and waited. Then when I called back I was told ...
I am a new account with Cingular. When I first started talking with a salesperson about a 2 year contract and purchase of phone, I asked him to make sure this conversation was recorded and saved in case I had to refer back to it. He said it would be recorded for customer quality control. I ...
I read with interest Bryan's report of August 7th. It is exactly what has happened to me. About a month ago my service suddenly went down the toilet, when previously it was FINE. I can show four bars and calls will not go through, or calls fail repeatedly and then suddenly go through, or calls are ...
I had called to cancel my account, but discovered that it did not expire until June. So I asked if there was a cheaper plan I could switch to. The rep found a cheaper plan, which she said I could switch over to immediately and that it would still expire June. And then I said I needed a new phone ...
I'm a happy wireless customer. I rarely complain, I go for the best deals, and I usually get the best handsets. I've been with AT&T for years, and I really didn't mind the acquisition from Cingular. I was actually excited because I thought that I would be getting better service. Then the truth ...
About three to four months ago I gave my brother a cellular phone that and I paid the monthly fee which was to be about $37.10 only the first month the fee was 37.00 the next month it came up to about $257.00 and the next month to about $300 plus I called to cancell the service and called to verify ...