Here is a case of buyer beware. I signed up with cingular through sbc. I was told one price and charged another. I just contacted cingular because I wanted to make sure that I was paid up so I could cancel my contract, this is when I'm told that my contract isn't up until february of next year. The ...
I asked my phone to be turned off on Oct. 9 which is the date I was given by them that it could be turned off and not charged a disconnect fee. I was on a cruise on Oct 2-Oct 9 and they turned it off on Oct 3. They withdrew $175. Out of my account. I specifically talked with both Cingular and ...
I was told that I could receive new phones after one year at no charge. I had a 2-year contract. After one year, I requested new phones. They would not give them to me unless I signed a new contract, which costs more money. This appears to be a common selling point. Don't believe they will give you ...
The following is a note I am trying to send to the president of Cingular. I saw a little hope from some of the other victims of Cingular. As of tonight, their e-mail is not working. I hope it is only for weekend maintenance and it is not shut down. I kept the note brief but it is incredible the ...
I was sent a flyer in the mail for a choice of a free camera phone in the mail from Cingular Wireless. I call and ordered the phone I preferred. I was told it was on back order and would take 4-6 weeks. I said that would be ok and I waited and waited and waited. Then when I called back I was told ...
I am a new account with Cingular. When I first started talking with a salesperson about a 2 year contract and purchase of phone, I asked him to make sure this conversation was recorded and saved in case I had to refer back to it. He said it would be recorded for customer quality control. I ...