I was an AT&T customer for seven years, and wanted to consolidate my, my wife's and mother-in-law's service. I had to choose between TMobile and Cingular (post-merger). This was in June. I took a long time to research and think over this decision. I chose Cingular because of the rollover ...
I had been an AT&T customer for 8 years starting with an individual plan that grew into a four-line family plan. Cingular acquired AT&T earlier this year which was just the beginning of my nightmare. In July I needed to modify my plan. Cingular forced me to buy all new phones in order to ...
For the pass month I've been calling cingular trying to figure out why my bill was so high. I spoke to over six different people telling me the same thing that the company billed me wrong. When they sent the bill to the higher adjustment group they said my claim was denied because I was roaming... ...
Here it is folks, Do not deal with cingular wireless in any way shape, fashion or form. The fact of the matter is, they are liars and they have absolutely no concern for their customers. Case in point, I have spent at least twenty hours trying to get my voice mail fixed, to no avail. They told me ...
November, 19 2005 Mr. Edward Whitacre Executive Complaint Group Cingular Wireless 175 E. Houston St. San Antonio, TX 78205 Dear Mr. Whitacre, I subscribed to a wireless service contract with AT&T in 1994. From that point until I moved to Florida and changed the service plan on August 2nd I was ...
After being transferred to 4 depts and repeating myself more that 4 times, Cingular still unable to provide accurate service. And it cannot be a coincident because everytime I call them, I am getting different questions in verifying our account and being transferred more than twice. I moved all GSM ...