I was an old AT&T customer who had to switch to Cingular. I really had no troubles until I received my June bill for $500. I called and said there must be a mistake. The service rep explained that I had gone over my minutes by x number and that I was charged for those minutes. I went over my ...
We bought the Motorola v3 razor and bluetooth headset in "upgrading" the phone. We were led to believe the $226 we spent would only be $79 after rebates, plus 19.99 for the media works option you had to have to get the rebate. The agent said we can call him after 30 days to remove this ...
Number one, Cingular has the worst customer service of all the wireless companies. They have a few lawsuits against them which are in motion. They did not update my minutes online when they claim they do every 24 hours. When I first started with them, I did not check, therefore, it was my fault ...
"Raising the Bar" means, "BARRING ACCESS"! Whoever their "independent researcher" was that they claim has done "research" sure hasn't researched the Hawaii market where there continues to be "complete barring of access" in even basic locations ...
I recently had, well am having, a bad experience with Cingular. I have been trying to help my lil sis out with Capital One and Cingular as Cingular is charging her account for someone else's cell phone. Capital One states that this is not fraud, because it is a monthly charge. Cingular would not ...
I have been with Cingular since October. In this time, I have been accused of having my phone shut off five times for not paying my bill. I usually pay it a couple days late, but not late enough for my phone to be turned off. In addition, I would think that I would be able to notice my phone not ...