Recently Cingular Wireless sent me an "Pre-approved" letter for 2 cell phones for $49.99. When I went to the Daphne branch to get the phones, I was told by a inexperienced sales person that I would have to pay more for the phones. Therefore, I left and called the 800 number on the mailing ...
It took me a long time to finally become a cellphone user mainly because of the complicated phone offers and service plans. I am so sorry I choice Cingular. I'm even more sorry for the people who are not as savy a consumer as I am. Why is a company like Cingular allowed to use the word FREE on any ...
I was an old AT&T customer who had to switch to Cingular. I really had no troubles until I receieved my June bill for $500. I called and said there must be a mistake. The service rep explained that I had gone over my minutes by x number and that I was charged for those minutes. I went over my ...
We bought the Motorola v3 razor and bluetooth headset in "upgrading" the phone. We were led to believe the $226 we spent would only be $79 after rebates, plus 19.99 for the media works option you had to have to get the rebate. The agent said we can call him after 30 days to remove this ...
Number one, Cingular has the worst customer service of all the wireless companies. They have a few lawsuits against them which are in motion. They did not update my minutes online when they claim they do every 24 hours. When I first started with them, I did not check, therefore, it was my fault ...
"Raising the Bar" means, "BARRING ACCESS"! Whoever their "independent researcher" was that they claim has done "research" sure hasn't researched the Hawaii market where there continues to be "complete barring of access" in even basic locations ...