I am a former At&t customer which is now cingular. I am currently USING THE digital network (TDMA). Cingular practices deceptive sneaky business dealings, In my September Statement there was an additional charge for using the tmda network. I had NOT been put on notice prior TO THE changes. I ...
I worked for this sh* company for 3 years. Lets just say that the reason the customer service is crap is because the employees are just as unhappy as you the customer. It's like they pull all the managers into a room and dehuminize them. They are more worried about stats and the bottom line then ...
I just read a complaint on here from a consumer with my exact same problem. Yesterday I recieved my cell phone bill and it was higher than normal. Upon investigation I noticed $17 worth of internet usage on both telephones. My husband and I DO NOT use the internet on our phones, nor do we download ...
I am tired of being the "Redheaded Stepchild of Cingular". Ever since the "merger" with AT&T and Cingular, I have been treated like a low-class customer. Nothing the CSR's have done. I know they have their orders. They have tough jobs, that is they have to be courteous but ...
I have been a customer of Cingular Wireless since 1998, when they bought Bellsouth and I became a customer of theirs. I have never had a problems, they always honored the warranties of the phones I purchased, and I always purchased my phones, never got a free one since I like the newest toys. My ...
Last month my husbands cell phone went down for a week. This phone is his business phone and it's usually his only contact with his customers. Cingular said that the problem was theirs and that they would take care of it. Sure enough, although it took a week, our phone was fixed. Although we had to ...