Cingular sold Free2Go phone service which is being discontinued as of March 31. The final day to add minutes to this service was Dec. 31 but Cingular's computers would not accept the prepaid phone cards on either Dec. 30 or 31, both of which were weekend days, therefore no customer service rep was ...
In while checking my credit report, I discovered a wireless account with AT&T wireless that was not mine. I spent the next three years fighting both the collection agency and AT&T wireless over the $497.00 bill.in 2005 my wife & I decided to buy a home.in order to qualify I had to clear ...
I have asked for and paid for insurance on 2 phones for the past 3 years. Yet everytime I have a problem and call to have a phone fixed/replaced, they tell me I do not have insurance on my phones. THIS HAS HAPPENED THREE TIMES! After the 1st time this happened, I would call cutomer service once in ...
I have been a customer of Cingular for almost 5 years now. My last 2yr contract was signed with them 21 months ago (contract renewal is in late March '07). Until recently, I have had no major complaints about them, and in fact, was very pleased with their service. I signed my current contract at ...
Cingular changed the policy on rollover minutes without informing consumers. They take back your rollover minutes now whenever you change plans, allowing you to keep only the number of minutes allowed monthly in the new plan - 900 minutes for a 900 minute plan, etc. They justify lack of informed ...
I live in a small town in rural Illinois and have been a loyal customer of Cingular Wireless for about 6 years. Every customer is required to indicate their address before service is granted so I'm not sure why Cingular cries the sob story that they make no money off people like me because they ...