Charter kept raising our rates. This will be the third time this year, so I have decided to cancel the subscription. But they would not let me because the bill was in my wife's name, not mine. Any other time I needed to make changes, have our cable box (junk) rebooted (for the? Time) they were ...
I received a bill from Charter in October stating that I was late in making my payment. I pay my bills online through Wachovia Bank and was concerned that maybe they had not sent the payment. Thinking that I made a mistake, I sent another payment through the on-line bill pay. I got another letter ...
First of all, we got sucked into "the bundle" by an attractive 3 day, 2 night stay at the wisconsin Dells for four people. Only to find out a couple weeks later, they ran out, but would compensate with 2 passes for an afternoon at a waterpark.By the time we got the 2 passes, the season ...
Charter has oversold their interenet service, without adding capacity. The interenet service is unuasble during peak deamand (4-10pm). If you run a trace route during non peak and peak demand times is cleary evident. Do not let them tell you its your modem or computer... It is Charter not investing ...
I have no internet connection and extremely poor TV reception - for over a week now on and off for a couple of minutes a day and today no internet at all (I didn't bundle so thank goodness I still have the phone). I called on Dec. 27th and customer rep Elizabeth at Charter told me they would send ...
Avoid Charter at all costs! There are many companies competing for your business, but the people at Charter apparently don't realize this anymore I had my internet and phone through Charter, and my cable through DirecTv. When my one-year promotional price was recently near it's end, I contacted ...