Today, at the hands of Charter Communications, I had the worst customer service that I have ever experienced. Two weeks ago we scheduled a service call to expand our existing service from an old house to a new house that we had constructed next door. I took vacation time to be home for this service ...
My wife and I moved away from Newport at the end of June of this year and had the cable disconnected sometime over the course of the next few weeks. When this occured, we understood our final bill was paid and we were told they would send boxes to our new address (suburban Portland) to send our two ...
This company owes me a refund. I was told on June 20th when I turn my equipment it that it would be 6-8 weeks before I get my refund. After the 8 weeks past I called them they said it was being held because I have not returned a cable modem. I own the modem it even stated that fact on my bill each ...
Our encounter with rental communications is a headache I've been attempting to create connection providers with constitution for three months, to incorporate Cable Television, Telephone, I informed him that used to do not need another, heavier, and warmer operating container. I'd no space for this ...
I live in a complex that only allows charter. I had them up until 6 months ago and then recently signed up with them again. I scheduled installation through the online chat while I was at work. I saved the information and printed it off. Unfotunately I left that information at work. That Saturday I ...
My husband and I just bought our home in Fort Worth, Tx June our service provider that we had in our previous town did not have service at our new city so I called Charter to order service. I had a few minor issues with my service so I had called tech support and recieved help fairly quickly ...