I had my cableline replaced from my house to the Pole and the tap on the pole was rusted away in June. I was told by the drop line tech that the pre-existing cable was unable to support speeds in excess of 3mgs. I called charter and starting looking for credit for over charging me. Finally in July, ...
The cable account was past due and service was interrupted the morning of 9/7/08. I called Charter Communications, paid the past due amount using my VISA debit card and was given a confirmation number. Our service was restored before I ended my call.in subsequent days, we have been contacted by ...
I got service with Charter Communications on August 8. I gave the technician $60 up front at installation. I received a bill printed on August 12th for services for August 8th-September 9th and the due date for the bill was September 1. Today (September 10) I woke up to services temp. ...
I have been a Customer of Charter Communications for about 5 years. I had no other choice but to terminate my service on August 30 because of the rising and unstable cost of my cable bill. Over the course of the time I have had the services my bill has rose from $45.00 to 235.00. I only have basic ...
Forced to choose between Charter Cable and Direct TV satellite, i stupidly chose cable. What a mistake. I signed up for services online using a web chat after trying 5 times via phone only to be disconnected each time. (that should have been my first clue...) i ordered an HD DVR and wireless high ...
Charter Communications (Southern California) has the worst customer service across the board. I have had to reorder service 3 times in 9 months. I have giving them my credit card 2 times for Auto Pay and it never happened. They never have pulled the funds from my account and have disconnected my ...