I called Charter communication to let them know I was moving to a new home. I called a 2 week ahead to schedule an installation. They told me everything would be fine. Two days later my internet service stopped working at the old address. I called then to find out what has happened they told me the ...
In my area of WI we are stuck with Charter and their poor service, lack of customer service and poor installation, but what really hurts is their billing practices. The latest example happened to both my neighbor and myself. We moved to a new duplex and had our service transfer. When the tech ...
We have tried to get charter to come and finish an unprofessional job done at our home about a year ago. We still do not have a four room cable hook up, paying for it, but don't have it. The phone upstairs is not working, due to an improper line hook up by charter. Cable wires were ran on top of ...
I have been with Charter communications for less than a year. It has been the worst 9 months I've ever spent with a utility company. I started out with basic Internet at a reasonable price. After 6 months my Internet bill tripled. I then added cable TV since it was cost effective. I've already had ...
Does this sound familiar? This is exactly what Charter has been doing to me, with my bills paid one or two months in advance. Charter has not sent a current bill to me in over two months. Charter refuses to document (in witting) installation fees, and to document reasons for "late fees" ...
I have an internet account with Charter Communications using their cable access. I pay a premium of over $60/mo for high speed (10 GB/sec). I depend on my internet access to work from home. Over the last couple months, there have been several times I lose internet access. When I call Charter to see ...