First off they claim i am 2 Payments behind. Then I have spoke with then many times on this issue and cant get a straight answer. They changed my bank account number that i have given them several times over. Well that through my account behind a month. Now they are claiming that i am two months ...
In Feb I had a pickup truck financed with Capital One, I also took out the disability insurance which increased my payments greatly.in Sept I became disabled due to unknown heart problems and was unable to work. At this time I was still making the payments on the loan. Dec. Of 2002 I had to have ...
In September I refinanced my auto loan from Sovereign Bank to Capital One Auto Finance. My first payment to COAF was due in October and I paid it in full. November 1st my car was repossessed by Sovereign bank who claimed I owed them 2 months of payments. After calling COAF they informed me the car ...
I have just started to deal with COAF collections after missing one payment. I am not disputing the amount owed. I am disputing the collections and phone harassment that is happening. The rep told me he would call 50 times a day if he wanted to. After calls back to talk with a manager, they still ...
Today was the fourth time that Capital One Auto Finance has contacted me at my place of employment AFTER BEING TOLD I CANNOT RECEIVE PERSONAL CALLS AT WORK. The other three times, they have been told by myself that I need to be contacted at home or in writing. Our company has a policy that I cannot ...
Capital One in December had my billing statement to be incorrect. It all started in August. I paid by check and was told they received my June payment late. I was like ok so then in August I paid a late fee. I paid it. Come September they said they did not receive my payment. I had to do a stop ...