While using an ethernet connection at Marriot Courtyard I kept getting a popup asking me to logon to Boingo. I always closed the popup and used the wired connection. On returning home I discover a Boingo folder and a running Boingo service on my laptop. As this was the first time I had used my ...
I strongly suspect you already know this but: You might get less complaints if you refrain from billing people for new accounts until they use the account for the first time. That way you can be sure the account was created correctly and your customer actually used your product. ...
I signed on to Boingo while on a layover in Chicago O'Hare airport, for what I thought was a one-time $6.95 fee for 24-hours use. After a few minutes online, I lost the signal, so signed on again. Two days later, Boingo hit my credit card for another $6.95, and when I called to complain, they told ...
My son-in-law used my credit card to use Boingo's wireless network at an airport on the East Coast. He was on his way to Afghanistan, and wanted to video instant message with my daughter. Unfortunately, for some reason he was actually signing up for a subscription with Boingo. Whether that was ...
I attempted to sign up to Boingo wireless at Heathrow airport. The connection to sign up was terrible but I only needed to send one email for work so I persisted and some how managed to create two accounts. I never was able to get an internet connection so I assumed the accounts were never created. ...
This is the 2nd time I have to use wireless in an airport and Boingo somehow gets itself set up to charge me monthly for services I never knowingly authorized. I am a naval officer spending 4 months on board a marine vessel with slow satellite internet access that makes it difficult to keep an eye ...